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SEO trumps social on driving traffic? Not so fast.

by Dan Gershenson

A post today in Crain’s comes from an SEOer who claims that SEO is what drives traffic above all else, not social media.

I certainly don’t disagree with him on the power of search engine optimization to be a big traffic driver, but I’ve got at least one case study that says social media can be a primary traffic driver, even over SEO: My own.

First and foremost, let me add one gigantic disclaimer: Everybody’s website and blog is different, with different audiences that behave in various ways. Some people are more searchers and have a great idea of what they’re looking for. Some don’t and stumble upon something they like, then share it with others.

My audience is a little more of the second variety. They find a post of mine, hopefully like it and share it. This isn’t to say my SEO isn’t good because it is. It’s to say that my results from social media have been even better. How so? I’ll list my top traffic drivers over the last 90 days, as thankfully with your help, this blog has continued to go up and up in readership. So for that, I sincerely thank you. Now to the list:

#1 Traffic Driver: Facebook
For me, Facebook is by far the best referrer of traffic to this blog. It’s not even close. It’s like Mark Zuckerberg called up a bunch of fans of mine, put them in a semi-trailer and drove them to my site. Then he turned around and did it again the next day.

Facebook isn’t just tops in referring people to my site but in share-ability of posts.

#2 Traffic Driver: LinkedIn
Again, this is where you need to pay attention to where your audience “hangs out” online. While it seems obvious, I really have to wonder if people factor this into their equation. It’s why I cringe whenever someone says, “You need to be on _____(insert site here)” without ever sitting down with the customer and getting a feel for who their primary target is. Not just demographic stuff but real behavioral targeting. Would you give a potential bride any old wedding dress off the rack without talking to her, getting to know what she likes, understanding what her budget is and taking her measurements before you know what you can recommend? Since many in my audience are businesspeople, it’s no surprise that LinkedIn is a popular place for referring traffic and sharing posts.

It’s right around here that my search engine optimization traffic comes in as a #3 referrer for various terms used.  It’s very close with LinkedIn, but L.I. does edge out my traffic from Google slightly. Even so, Facebook crushes it – almost triple the amount of referring for all search engine terms.

Again, before you run into your boss’ office saying, “ we need to be on Facebook and LinkedIn ” remember that this is the way MY audience is behaving. Yours may be completely different and very search engine oriented.

Other strong Traffic Drivers: E-mail and Inbound links

Behind these three but still very valuable to me in terms of traffic are e-mail and inbound links. You know e-mail, that supposedly ancient method that continues to keep on giving. When a company has interest in a post and wants to share it, they may or may not be a company where social media is widely used. So the next best path is, naturally, e-mail. I’ve had many posts shared this way with traffic coming back to the blog. After Facebook, e-mail is the second highest way my posts are shared among others.

Inbound links have been kind to me as well. I’m referring to sites that picked up my posts and linked back to my site in their own posts. If those sites have high traffic themselves, I get high traffic. This is practically tied with e-mail for refer-ability.

Of course, as the tools of social media are always evolving, I’ll be interested to see how Google Plus plays into the mix as I revisit this list over the next month and quarter. I only expect it to gain more traction over time.

The point of sharing all this is simply that in the case I’ve just outlined to you, both social and SEO are working together to play a fundamental role in increasing traffic and sharing for me. The audience data tells me so. To suggest one or the other is always the go-to method for people is a blanket statement that doesn’t often apply. For some, SEO may be #1 and for others, social may be #1. But rare is the case where both shouldn’t be high on your list. They certainly are on mine.

The Fractional CMO

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